All invoices will be due on the 1st of every month. New invoices will be automatically generated and emailed to all clients 14 days prior to the invoice due date, with a reminder sent 7 days prior to the due date.

In any case when payment is not made by the due date additional sums will become due by the customer to Obsidian Moon Creations as follows:

• if payment has not been made by the 5th day following the due date the web hosting account will be automatically suspended.
• if payment has not been made by the 10th day following the due date a late fee of 10% will be added to the invoice.
• if payment has not been made by the 30th day following the due date the account will be considered in default and interest in the amount of 18% APR will be assessed
• any hosting account that is more than 60 days late may be cancelled and permanently deleted
• Any hosting account which is cancelled due to non-payment will be subject to a $10.00 cancellation fee
• Any invoices which are 90 days or more late may be referred to a collection agency. Additional fees will be added by the collection agency.

If Obsidian Moon Creations terminates this agreement because the customer has not made a payment when due or because he has failed to give notice of cancellation then there will be due to Obsidian Moon Creations:

• all of the Price for Services to the end of the month of cancellation, whenever that is;
• Late fees, interest, and cancellation fees as described above;

Refunds for hosting will be processed within 5 business days. Refunds will be issed back in the same manner as payment was made. i.e. payment via Paypal will be refunded via Paypal.

Returned Check Fee

If you opt to pay by mailing a check to us your account/services will be actived once the check has cleared the bank. In the event that your check is returned by the bank as NSF a returned check penalty fee of $35 will be charged to your account for any check dishonored by the drawee bank. This fee will be waived if the check was returned in error, providing supporting documentation is submitted. The returned check and penalty fee must be paid by cash, credit card or money order. If a client or anyone paying on the client's behalf has written two or more returned checks, check cashing privileges will be revoked. If a returned check was used to pay for more than one account, each account will be assessed the $35 returned check fee. Any unpaid funds may be referred to a collection agency.